Empa Field Application Engineers (FAEs) play a critical role in the technical decision-making stages of customer projects. They bring technology expertise to the project from its inception, contributing to the selection of the right components throughout the product’s lifecycle. In doing so, they continuously monitor manufacturer roadmaps, align them with the customer’s product plan, and provide recommendations that inform long-term decisions.
The field teams also serve as a fast communication bridge between R&D, manufacturer engineers, and customers. They guide technical inquiries to the right sources, simplify complex information, and accelerate decision-making processes. This approach makes project workflows more predictable and reduces time loss during critical design stages.
Additionally, FAEs bring a broad and diverse technical perspective to customers, derived from industry research, manufacturer seminars, and hands-on field applications. They propose new usage ideas, explore alternative application approaches, and ensure technology delivers real value within the project.
Ultimately, Empa’s Field Application Engineering is not merely a technical interface—it is a domain of expertise that guides customers from the early stages and ensures the correct technological foundation is maintained throughout the project.
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